Refund policy

Returns & Exchanges Policy

At AscendX Sports, we aim to provide quality cricket equipment at competitive prices.

All sales are final. We do not accept returns or exchanges for change of mind, incorrect size selection, personal preference, or products that have been used, except where required by applicable law.

Damaged, defective or incorrect items

If your order arrives damaged, defective, or contains an incorrect item, please contact us at the earliest opportunity with your order number, photographs and a description of the issue.

Our team will review your request and provide an appropriate resolution in accordance with applicable consumer protection laws and any applicable manufacturer warranty.

Nothing in this policy limits your rights under applicable law.

Before placing an order

We encourage customers to review product specifications, sizing information and compatibility carefully. If you need assistance selecting cricket equipment, please contact AscendX Sports before purchasing.